B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
4%
4% -- customer survey response rate for customer surveys (2021)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
4%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Glassbox
Primary
Tier C
https://www.glassbox.com/blog/ten-things-learned-digitalworld-2021/ ↗
Source Article
10 things we learned at DigitalWorld 2021 - Glassbox
11 things we learned at Glassbox DigitalWorld 2021
On May 25 and 26 we hosted our annual DigitalWorld conference as a virtual event for the first time. It was exciting to connect with our customers and digital leaders across sectors.
We were inspired by Dustin Garis, Chief Troublemaker and former Gl…
Original Research
Glassbox
· Original study ↗
Methodology
Reported trend in customer survey response rates; original source not named
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2021 (current) | 4% | |
| 2025 | 5% | +25.0% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
customer surveys: 4% customer survey response rate. Source: Glassbox (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-survey-response-rates-below-4
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customer-survey-response-rates-below-4" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>4%</strong> -- customer survey response rate for customer surveys<br><small>Source: Glassbox (2021) · <a href="https://lighthousedata.io/data/customer-survey-response-rates-below-4" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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