B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
80%
80% -- follow up response rate for Tellmenow customer surveys (2023)
80% of customers who respond to an initial Tellmenow survey answer again when sent a follow-up question.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
76
Source
3C Online Ltd
Primary
Tier A
https://3c-online.co.uk/why-knowing-your-flaws-is-the-secret-to-success/ ↗
Source Article
Why knowing your flaws is the secret to success - 3C Online Ltd
‘Out of the mouths of babes’, the saying goes – or ‘small children and drunk people’. Might we perhaps suggest adding customers who’ve just interacted with your brand to that list? Because never is a customer more keen to share their honest views with you than immediately after an interaction.
Most …
Original Research
3C Online Ltd
· Original study ↗
Methodology
Follow-up response rates from Tellmenow customer surveys.
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
Tellmenow customer surveys: 80% follow up response rate. Source: 3C Online Ltd (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-survey-follow-up-response-rate-2023
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<blockquote cite="https://lighthousedata.io/data/customer-survey-follow-up-response-rate-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- follow up response rate for Tellmenow customer surveys<br><small>Source: 3C Online Ltd (2023) · <a href="https://lighthousedata.io/data/customer-survey-follow-up-response-rate-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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