B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
94%
94% -- customer satisfaction rate for Infobip and Clerk Chat collaboration (2026)
The integration of Clerk Chat's Voice AI technology with Infobip's infrastructure achieved a 94% customer satisfaction rate.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
94%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Sources (4)
CMI Magazine
Primary
Tier A
https://www.cmimagazine.it/30090-agenti-vocali-sempre-piu-evoluti-dal-campo-alle-simulazioni-enterpr… ↗
Source Article
Agenti vocali sempre più evoluti: dal campo alle simulazioni enterprise | CMI Magazine
La diffusione degli agenti vocali entra in una nuova fase, guidata da due direttrici complementari: da un lato l’integrazione di tecnologie capaci di gestire conversazioni reali su larga scala, dall’altro l’affinamento dei modelli attraverso ambienti di simulazione che ne garantiscono affidabilità e…
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https://www.autorentalnews.com/
2026-08-16
Original Research
CMI Magazine
· Original study ↗
Methodology
Results from the integration of Voice AI technology in customer interactions.
Methodology documented
Segmentation
Channelgovernment
Cite this stat
Plain Text
Infobip and Clerk Chat collaboration: 94% customer satisfaction rate. Source: CMI Magazine (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-satisfaction-rate-2026
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<blockquote cite="https://lighthousedata.io/data/customer-satisfaction-rate-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>94%</strong> -- customer satisfaction rate for Infobip and Clerk Chat collaboration<br><small>Source: CMI Magazine (2026) · <a href="https://lighthousedata.io/data/customer-satisfaction-rate-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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