B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
52%
52% -- share of crm users reporting improved customer segmentation for CRM customers (2024)
52% of CRM customers reported improved customer segmentation resulting from CRM usage.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
52%
Unit
Percentage
Data Vintage
2024
Entity
Sample Size
300
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
happsales.com
Primary
Tier C
https://happsales.com/how-to-choose-a-crm/ ↗
Source Article
How to Choose a CRM - The Ultimate Reference Guide 2024
Last updated on January 24th, 2025 at 04:29 pm
Introduction
Every business is unique in many ways, and so is the industry it operates in.
The question of how to choose a CRM for your business can be a daunting task. There are many different types of CRMs in the market designed to solve specific chal…
Original Research
happsales.com
· Original study ↗
Methodology
Research based on 300 CRM customers, cited without named publisher
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
CRM customers: 52% share of crm users reporting improved customer segmentation. Source: happsales.com (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/crm-segmentation-52
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<blockquote cite="https://lighthousedata.io/data/crm-segmentation-52" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>52%</strong> -- share of crm users reporting improved customer segmentation for CRM customers<br><small>Source: happsales.com (2024) · <a href="https://lighthousedata.io/data/crm-segmentation-52" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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