B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

40%

40% -- purchase value increase for CRM users (ecommerce) (2023)

Name: Purchase Value Increase Statistics
Creator: Lighthouse Intelligence
Published: 2026-10-04

2023 · technweb.com

CRM can boost purchase value by 40%.

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Attribution: technweb.com View source

Lighthouse Research Team

Last verified: 2026-10-04 · How we verify data →

Source verified Evidence graded

Value

40%

Unit

Percentage

Data Vintage

2023

Entity

CRM users (ecommerce)

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

technweb.com Primary Tier C

https://technweb.com/blog/2023-crm-goals ↗

Confidence: 48/100 Vintage: 2023 Channel: Deep Crawl

Source Article

2023 CRM Goals for Ecommerce

2023 CRM Goals for Ecommerce Over the last few years, the ecommerce market has got extremely competitive, with companies fighting hard to obtain customers and deliver an outstanding experience. Customer Relationship Management (CRM) plays a critical role and the latest research reports that it can b…

Original Research

technweb.com · Original study ↗

Methodology

Cited as 'latest research'; original study not named

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

CRM users (ecommerce): 40% purchase value increase. Source: technweb.com (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/crm-purchase-value-boost-40

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<blockquote cite="https://lighthousedata.io/data/crm-purchase-value-boost-40" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- purchase value increase for CRM users (ecommerce)<br><small>Source: technweb.com (2023) · <a href="https://lighthousedata.io/data/crm-purchase-value-boost-40" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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