B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

76%

76% -- share saying less than half of crm data is accurate and complete for CRM users and administrators (2025)

2025  · Validity

According to Validity's 2025 survey of CRM users and administrators, 76% reported that less than half of their CRM data is accurate and complete.

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Attribution: Validity View source
Lighthouse Research Team
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Source verified Evidence graded
Value
76%
Unit
Percentage
Data Vintage
2025
Entity
CRM users and administrators
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Validity Primary Tier C
https://www.kugamon.com/resources/operations-what-is-revenue-operations ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
What Is Revenue Operations? The Definitive Guide for B2B Teams (2026)
What Is Revenue Operations? The Definitive Guide for B2B Teams Why RevOps Exists Revenue operations solves a real problem. Most B2B companies have sales, marketing, and customer success running separately. They use different data, different processes, different tools. Sales thinks the pipeline is st…
Original Research
Validity · Original study ↗

Validity survey of CRM users and administrators

Methodology documented
Industrymarketing
Plain Text
CRM users and administrators: 76% share saying less than half of crm data is accurate and complete. Source: Validity (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/crm-data-accuracy-validity-2025
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<blockquote cite="https://lighthousedata.io/data/crm-data-accuracy-validity-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>76%</strong> -- share saying less than half of crm data is accurate and complete for CRM users and administrators<br><small>Source: Validity (2025) · <a href="https://lighthousedata.io/data/crm-data-accuracy-validity-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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