B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

45%

45% -- share of organizations experiencing attacks on crm data for organizations with CRM systems (2025)

2025  · Gartner

By 2025, 45% of organizations will have experienced attacks on their CRM data without stricter security protocols in place.

  • applies to organizations without stricter security protocols in place
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Attribution: Gartner View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2025
Entity
organizations with CRM systems
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Gartner Primary Tier C
https://trellispoint.com/blog/the-hidden-costs-of-an-underperforming-crm-and-how-microsoft-dynamics-… ↗
Confidence: 47/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Uncovering the Hidden Costs of Underperforming CRMs and Solutions
Uncovering the Hidden Costs of Underperforming CRMs and Solutions A CRM does not have to be ancient to become a liability. Even relatively modern systems can quietly hold your business back if they are missing advanced analytics, lack AI-driven workflows, or cannot support the kind of cross-team col…
Original Research
Gartner · Original study ↗

Gartner estimate, cited by TrellisPoint blog

Methodology documented
Industrymarketing
Plain Text
organizations with CRM systems: 45% share of organizations experiencing attacks on crm data. Source: Gartner (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/crm-attack-organizations-gartner-2025
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<blockquote cite="https://lighthousedata.io/data/crm-attack-organizations-gartner-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- share of organizations experiencing attacks on crm data for organizations with CRM systems<br><small>Source: Gartner (2025) · <a href="https://lighthousedata.io/data/crm-attack-organizations-gartner-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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