B
Evidence Grade B
Graded
under review
Safe to Cite
Current
15%
15% -- customer satisfaction increase for CPQ users (2026)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
15%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Gartner
Primary
Tier C
https://www.xait.com/blog/cpq/b2b-sales-process-automation ↗
Source Article
B2B Sales Process Automation: Free Up Your Team To Sell
B2B sales process automation accelerates your sales process and shortens your sales cycle—freeing up more time to engage in high-value activities like prospecting and qualifying leads, and closing more profitable deals.
Imagine this. While you’re juggling spreadsheets, data entry, and errors, your c…
Original Research
Gartner
· Original study ↗
Methodology
Attributed to Gartner in vendor blog; no study name, date, or sample size provided in source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
CPQ users: 15% customer satisfaction increase. Source: Gartner (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cpq-users-customer-satisfaction-increase
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<blockquote cite="https://lighthousedata.io/data/cpq-users-customer-satisfaction-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- customer satisfaction increase for CPQ users<br><small>Source: Gartner (2026) · <a href="https://lighthousedata.io/data/cpq-users-customer-satisfaction-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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