B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

80%

80% -- consumers want personalized retail experiences for US consumers (2023)

2023  · n=1,000  · Epsilon and GBH Insights

80% of US residents surveyed want retailers to personalize their experiences.

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Attribution: Epsilon and GBH Insights View source
Lighthouse Research Team
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Source verified Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2023
Entity
US consumers
Sample Size
1,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Epsilon and GBH Insights Primary Tier B
https://helium.marketing/ecommerce-personalization-techniques/ ↗
Confidence: 53/100 Vintage: 2023 Channel: Deep Crawl
Source Article
eCommerce Personalization Techniques For More Memorable CX
eCommerce Personalization Techniques To Make Memorable Customer Experiences You’re likely losing money if you’re not using eCommerce personalization. Sufficiently customizing the customer experience can elevate revenues and improve brand loyalty. Without personalization, there isn’t much to differen…
Original Research
Epsilon and GBH Insights · Original study ↗

Survey of 1,000 US residents by Epsilon and GBH Insights

Methodology documented
Industrymarketing
Plain Text
US consumers: 80% consumers want personalized retail experiences. Source: Epsilon and GBH Insights (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-want-retailer-personalization-80pct
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<blockquote cite="https://lighthousedata.io/data/consumers-want-retailer-personalization-80pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- consumers want personalized retail experiences for US consumers<br><small>Source: Epsilon and GBH Insights (2023) · <a href="https://lighthousedata.io/data/consumers-want-retailer-personalization-80pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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