B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
35%
35% -- consumers want more chatbot use for consumers (2019)
35% of consumers want more companies to use chatbots to improve their communication strategy and deliver a better experience.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
35%
Unit
Percentage
Data Vintage
2019
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
truvisibility.com
Primary
Tier C
https://www.truvisibility.com/blog/how-are-companies-using-chatbots/ ↗
Source Article
How Are Companies Using Chatbots?
Are you a business owner looking to implement chatbots to help your business or businesses? You are in for a treat! Whether you are just here for some information or about to have a chatbot implemented for your business website, we'll give you everything you need plus the platforms where you can bui…
Original Research
truvisibility.com
· Original study ↗
Methodology
Secondary citation of consumer survey data; original survey not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers: 35% consumers want more chatbot use. Source: truvisibility.com (2019). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-want-more-chatbots-35
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-want-more-chatbots-35" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>35%</strong> -- consumers want more chatbot use for consumers<br><small>Source: truvisibility.com (2019) · <a href="https://lighthousedata.io/data/consumers-want-more-chatbots-35" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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