B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

61%

61% -- queue abandonment rate for US consumers (2024)

2024  · Waitwhile

61% of U.S. consumers have walked out of a line before their turn came.

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Attribution: Waitwhile View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
61%
Unit
Percentage
Data Vintage
2024
Entity
US consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Waitwhile Primary Tier C
https://www.vizitorapp.com/blog/modern-alternatives-to-take-a-number-systems/ ↗
Confidence: 55/100 Vintage: 2024 Channel: Deep Crawl
Source Article
Modern Alternatives to Take-a-Number Queue Systems
Beyond Take-a-Number: Smarter Queue Management Options Take-a-number tickets used to be the fair way to run a line. Today they create crowded lobbies and zero visibility for the people standing in them. This piece compares virtual queues, self-service kiosks, QR check-ins, and mobile queue apps, and…
Original Research
Waitwhile · Original study ↗

Consumer survey cited as Waitwhile's 2024 State of Waiting survey

Methodology documented
Industrymarketing
Plain Text
US consumers: 61% queue abandonment rate. Source: Waitwhile (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-walked-out-of-line-2024
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-walked-out-of-line-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>61%</strong> -- queue abandonment rate for US consumers<br><small>Source: Waitwhile (2024) · <a href="https://lighthousedata.io/data/consumers-walked-out-of-line-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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