B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

88%

88% -- consumers more likely to visit businesses that respond to reviews for US consumers (2023)

Name: Consumers More Likely To Visit Businesses That Respond To Reviews Statistics
Creator: Lighthouse Intelligence
Published: 2026-10-01

2023 · BrightLocal

88% of consumers are more likely to visit a business that responds to all reviews.

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Attribution: BrightLocal View source

Lighthouse Research Team

Last verified: 2026-10-01 · How we verify data →

Source verified Evidence graded

Value

88%

Unit

Percentage

Data Vintage

2023

Entity

US consumers

Geography

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

BrightLocal Primary Tier B

https://www.1solutions.biz/local-seo-tips-for-restaurants-in-san-francisco ↗

Confidence: 53/100 Vintage: 2023 Channel: Deep Crawl

Source Article

Local SEO Tips for Restaurants in San Francisco | 1Solutions

Local SEO Tips for Restaurants in San Francisco: 10 Strategies That Actually Work San Francisco is one of the most competitive restaurant markets in the United States. With thousands of dining options packed into a compact city, getting found online is no longer optional. It is survival. If you are …

Original Research

BrightLocal · Original study ↗

Methodology

BrightLocal data

Methodology documented

Segmentation

IndustryRetail RegionUS RoleAll marketers Channelmulti-channel

Cite this stat

Plain Text

US consumers: 88% consumers more likely to visit businesses that respond to reviews. Source: BrightLocal (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-visit-businesses-responding-reviews-2023

HTML Embed

<blockquote cite="https://lighthousedata.io/data/consumers-visit-businesses-responding-reviews-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>88%</strong> -- consumers more likely to visit businesses that respond to reviews for US consumers<br><small>Source: BrightLocal (2023) · <a href="https://lighthousedata.io/data/consumers-visit-businesses-responding-reviews-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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