B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

45%

45% -- share of consumers using ai tools to find local services for consumers (2026)

2026  · BrightLocal

In 2026, 45% of consumers used AI tools to find local services according to BrightLocal's survey.

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Attribution: BrightLocal View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2026
Entity
consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
BrightLocal Primary Tier B
https://www.ai-visibility.org.uk/blog/removals-ai-visibility-case-study/ ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
How a Removals Firm Scored 10/10 for AI Visibility | AI Visibility
The 1.2% problem most local businesses don't know they have Ask ChatGPT to recommend a removals firm near you and it will name two or three. Not a list of forty. A short, confident shortlist. Everyone else is invisible. One study of more than 350,000 business locations found that AI search recommend…
Original Research
BrightLocal · Original study ↗

BrightLocal Local Consumer Review Survey 2026

Methodology documented
Industrymarketing
Plain Text
consumers: 45% share of consumers using ai tools to find local services. Source: BrightLocal (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-using-ai-tools-local-services-2026
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<blockquote cite="https://lighthousedata.io/data/consumers-using-ai-tools-local-services-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- share of consumers using ai tools to find local services for consumers<br><small>Source: BrightLocal (2026) · <a href="https://lighthousedata.io/data/consumers-using-ai-tools-local-services-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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