B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

87%

87% -- share of consumers reading online reviews before purchase for e-commerce consumers (2025)

2025  · eMarketer

87% of consumers read online reviews before purchasing in 2025.

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Attribution: eMarketer View source
Lighthouse Research Team
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Source verified Evidence graded
Value
87%
Unit
Percentage
Data Vintage
2025
Entity
e-commerce consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
eMarketer Primary Tier B
https://www.bxtdata.com/en/insights/7790/Customer Review Analysis Drives 2025 Ecommerce … ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Customer Review Analysis Drives 2025 Ecommerce Growth | Market Intelligence Insights | BXTData Omnichannel Consumer Data Monitoring and Analytics Platform
Review Analytics Becomes Core E-commerce Strategy 87% of consumers read online reviews before purchasing in 2025, up from 82% in 2024, making review analysis a critical competitive advantage for e-commerce brands. Amazon, Taobao, and JD.com now process over 15 million reviews daily using AI-powered …
Original Research
eMarketer · Original study ↗

Cited from eMarketer E-commerce Review Impact Study 2025

Methodology documented
Industrymarketing
Plain Text
e-commerce consumers: 87% share of consumers reading online reviews before purchase. Source: eMarketer (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-read-online-reviews-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-read-online-reviews-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>87%</strong> -- share of consumers reading online reviews before purchase for e-commerce consumers<br><small>Source: eMarketer (2025) · <a href="https://lighthousedata.io/data/consumers-read-online-reviews-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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