B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
80%
80% -- consumers more likely to use business that responds to every review for consumers (2026)
80% of consumers are more likely to use a business that responds to every review.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
BrightLocal
Primary
Tier C
https://alhena.ai/blog/automate-trustpilot-review-responses-ai/ ↗
Source Article
Automate Trustpilot Review Responses with AI
Original Research
BrightLocal
· Original study ↗
Methodology
BrightLocal research, as cited by Alhena AI blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers: 80% consumers more likely to use business that responds to every review. Source: BrightLocal (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-prefer-businesses-responding-all-reviews
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-prefer-businesses-responding-all-reviews" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- consumers more likely to use business that responds to every review for consumers<br><small>Source: BrightLocal (2026) · <a href="https://lighthousedata.io/data/consumers-prefer-businesses-responding-all-reviews" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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