B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
48%
48% -- consumers willing to pay more for quality customer service for US consumers (2026)
48% of US consumers are ready to pay more for quality customer service.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
48%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
2,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
OnePoll / Forbes Advisor
Primary
Tier B
https://www.answerconnect.com/blog/answerconnect-services/receptionist-service/ ↗
Source Article
Choosing The Right Small Business Receptionist Service In 2026
Original Research
OnePoll / Forbes Advisor
· Original study ↗
Methodology
Joint survey by OnePoll and Forbes Advisor of 2,000 U.S. participants
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US consumers: 48% consumers willing to pay more for quality customer service. Source: OnePoll / Forbes Advisor (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-pay-more-quality-service-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-pay-more-quality-service-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>48%</strong> -- consumers willing to pay more for quality customer service for US consumers<br><small>Source: OnePoll / Forbes Advisor (2026) · <a href="https://lighthousedata.io/data/consumers-pay-more-quality-service-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.