62% -- share of online consumers more likely to do business after positive review for online consumers (2026)

Name: Share Of Online Consumers More Likely To Do Business After Positive Review Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-30

2026 · Trustpilot and Econsultancy

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Attribution: Trustpilot and Econsultancy View source

Lighthouse Research Team

Last verified: 2026-09-30 · How we verify data →

Source verified Evidence graded

Value

62%

Unit

Percentage

Data Vintage

2026

Entity

online consumers

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Trustpilot and Econsultancy Primary Tier B

https://www.angelinvestmentnetwork.net/infographic-customer-reviews-can-be-valuable-for-your-busines… ↗

Confidence: 53/100 Vintage: 2026 Channel: Common Crawl

Source Article

Infographic - Customer Reviews Can be Valuable for Your Business

Original Research

Trustpilot and Econsultancy · Original study ↗

Methodology

Trustpilot and Econsultancy study on the voice of the customer

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

online consumers: 62% share of online consumers more likely to do business after positive review. Source: Trustpilot and Econsultancy (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-likely-business-positive-review

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<blockquote cite="https://lighthousedata.io/data/consumers-likely-business-positive-review" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>62%</strong> -- share of online consumers more likely to do business after positive review for online consumers<br><small>Source: Trustpilot and Econsultancy (2026) · <a href="https://lighthousedata.io/data/consumers-likely-business-positive-review" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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