B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
61%
61% -- share of consumers happy with banks using ai support for banking consumers (2024)
61% of consumers are happy with their banks using AI to support them.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
61%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Finextra
Primary
Tier C
https://www.snowdropsolutions.com/blog/customers-expect-from-their-bank ↗
Source Article
What do Customers Expect from their bank?
What do Customers Expect from their bank?
User interactions with finances have evolved to demand more personalised, secure, and up-to-date services based on consumption habits.
- Published
Banks need to understand the changing expectations of their customers when it comes to providing banking servic…
Original Research
Finextra
· Original study ↗
Methodology
Cited from a Finextra article
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
banking consumers: 61% share of consumers happy with banks using ai support. Source: Finextra (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-happy-bank-ai-support
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<blockquote cite="https://lighthousedata.io/data/consumers-happy-bank-ai-support" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>61%</strong> -- share of consumers happy with banks using ai support for banking consumers<br><small>Source: Finextra (2024) · <a href="https://lighthousedata.io/data/consumers-happy-bank-ai-support" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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