B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
90%
90% -- consumers expecting instant messaging support for consumers (2025)
Over 90% of consumers expect businesses to offer some form of instant messaging or chatbot support.
- The source states 'over 90%', not exactly 90%
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2025
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
heyy.io
Primary
Tier C
https://www.heyy.io/blog/real-estate-chatbot ↗
Source Article
Chatbot for Real Estate: Generate Leads and Close Sales With AI Chatbots
Chatbot for Real Estate: Generate Leads and Close Sales With AI Chatbots
It's 11:47 PM on a Tuesday night.
A potential buyer named Sarah is lying in bed, scrolling through property listings on her phone. She's been house-hunting for three months, and she just found THE house. The one with the perfec…
Original Research
heyy.io
· Original study ↗
Methodology
Original source not named in article
Methodology documented
Segmentation
IndustryReal Estate
RegionGlobal
RoleAll marketers
Channelsocial
Cite this stat
Plain Text
consumers: 90% consumers expecting instant messaging support. Source: heyy.io (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-expect-instant-messaging-support-90
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-expect-instant-messaging-support-90" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- consumers expecting instant messaging support for consumers<br><small>Source: heyy.io (2025) · <a href="https://lighthousedata.io/data/consumers-expect-instant-messaging-support-90" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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