B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
84
84 -- customer satisfaction score for Consulting industry (2026)
In 2026, the average Customer Satisfaction Score (CSAT) for the consulting industry was 84 out of 100.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
84
Unit
Score
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
American Customer Satisfaction Index (ACSI)
Primary
Tier B
https://votednumberone.com/average-customer-satisfaction-rating/ ↗
Source Article
Average Customer Satisfaction Rating: 2025 Report
Introduction
Customer satisfaction scores are among the most reliable predictors of business health. According to the American Customer Satisfaction Index (ACSI), the national cross-industry average fell to 76.7 out of 100 in Q1 2026, a 0.3% decline from the prior year, while customer complaints sur…
Original Research
American Customer Satisfaction Index (ACSI)
· Original study ↗
Methodology
Aggregated from ACSI Q1 2026 and industry benchmark studies
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Consulting industry: 84 customer satisfaction score. Source: American Customer Satisfaction Index (ACSI) (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consulting-csat-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consulting-csat-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>84</strong> -- customer satisfaction score for Consulting industry<br><small>Source: American Customer Satisfaction Index (ACSI) (2026) · <a href="https://lighthousedata.io/data/consulting-csat-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.