B
Evidence Grade B
Graded
under review
Safe to Cite
Current
57%
57% -- percentage worried about data privacy compliance for digital professionals using customer data for AI insights (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
57%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
601
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Glassbox
Primary
Tier A
https://www.glassbox.com/news/privacy-vs-personalization-in-ai-driven-customer-experience/ ↗
Source Article
Balancing Privacy and Personalization in AI-Driven CX - Glassbox
Balancing Privacy and Personalization in AI-Driven CX
CX and digital professionals embrace AI, balancing innovation with privacy considerations, Glassbox survey shows
NEW YORK - Glassbox, the premier provider of AI-fueled customer intelligence solutions, today unveiled a new research report surveyin…
Original Research
Glassbox
· Original study ↗
Methodology
Survey of 601 digital professionals in the United States by Glassbox
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
digital professionals using customer data for AI insights: 57% percentage worried about data privacy compliance. Source: Glassbox (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/compliance-worries-customer-data-ai
HTML Embed
<blockquote cite="https://lighthousedata.io/data/compliance-worries-customer-data-ai" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57%</strong> -- percentage worried about data privacy compliance for digital professionals using customer data for AI insights<br><small>Source: Glassbox (2026) · <a href="https://lighthousedata.io/data/compliance-worries-customer-data-ai" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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