B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
34%
34% -- tenant satisfaction rate for England social housing providers (complaints handling) (2023-2024)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
34%
Unit
Percentage
Data Vintage
2023-2024
Entity
Sample Size
200
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Housemark
Primary
Tier A
https://www.housing-technology.com/latest-tsm-results-from-housemark/ ↗
Source Article
Latest TSM results from Housemark
New research from Housemark shows the mid-year results of tenant satisfaction measures (TSMs) in England for 2023 encompassing the aggregated TSMs from around 200 housing providers.
Tenants’ overall satisfaction has continued to fall, from 85 per cent (2018/19) to 76 per cent (2022/23) and further d…
Original Research
Housemark
· Original study ↗
Methodology
Aggregated TSMs from around 200 housing providers, mid-year results
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
England social housing providers (complaints handling): 34% tenant satisfaction rate. Source: Housemark (2023-2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/complaint-handling-tsm-34-2023
HTML Embed
<blockquote cite="https://lighthousedata.io/data/complaint-handling-tsm-34-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>34%</strong> -- tenant satisfaction rate for England social housing providers (complaints handling)<br><small>Source: Housemark (2023-2024) · <a href="https://lighthousedata.io/data/complaint-handling-tsm-34-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.