B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
80%
80% -- share of companies investing in iot and ai for customer facing operations for manufacturing companies (2025)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
Deloitte
Primary
Tier C
https://journey-digital.com/articles/3-ways-manufacturing-brands-are-transforming-to-meet-customer-e… ↗
Source Article
3 ways manufacturing brands are transforming to meet customer expectations — Journey Digital
3 ways manufacturing brands are transforming to meet customer expectations
Manufacturing executives are increasingly concerned about shifting and rising customer expectations. The seamless, efficient experiences of consumer platforms like Amazon and Uber primarily are driving this change. These comp…
Original Research
Deloitte
· Original study ↗
Methodology
Cited from Deloitte research via secondary article
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
manufacturing companies: 80% share of companies investing in iot and ai for customer facing operations. Source: Deloitte (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/companies-invest-iot-ai-customer-ops
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<blockquote cite="https://lighthousedata.io/data/companies-invest-iot-ai-customer-ops" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- share of companies investing in iot and ai for customer facing operations for manufacturing companies<br><small>Source: Deloitte (2025) · <a href="https://lighthousedata.io/data/companies-invest-iot-ai-customer-ops" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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