B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
67%
67% -- share of community managers sending routine transactional communications for community association managers (2025)
67% of surveyed community managers admitted that their communication routinely involves only transactional messages like statements, late notifications, or violations, leaving little room for positive engagement.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
67%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
1,500
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
smartwebs.com
Primary
Tier C
http://smartwebs.com/elevate-your-community-association-newsletter-what-residents-actually-want-to-s… ↗
Source Article
Elevate Your Community Association Newsletter: What Residents Actually Want to See
Elevate Your Community Association Newsletter: What Residents Actually Want to See
In today’s fast-paced world, community association managers face the challenge of keeping residents informed, engaged, and satisfied. Communication often involves sending statements, late notifications, or violations.…
Original Research
smartwebs.com
· Original study ↗
Methodology
Survey of over 1,500 community managers; original survey publisher not identified
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
community association managers: 67% share of community managers sending routine transactional communications. Source: smartwebs.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/community-managers-routine-communication-survey
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<blockquote cite="https://lighthousedata.io/data/community-managers-routine-communication-survey" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>67%</strong> -- share of community managers sending routine transactional communications for community association managers<br><small>Source: smartwebs.com (2025) · <a href="https://lighthousedata.io/data/community-managers-routine-communication-survey" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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