B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
75%
75% -- negative comment detection rate for Community managers (2026)
A good community manager can identify up to 75% of negative comments before they escalate.
- Applies specifically to 'good' community managers
- Upper bound figure ('up to 75%')
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
IEBS
Primary
Tier C
https://bigbuda.cl/en/insights/the-truth-about-community-manager-actually-does ↗
Source Article
The Truth About What a Community Manager Actually Does
Original Research
IEBS
· Original study ↗
Methodology
Cited from IEBS, referenced secondhand
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Community managers: 75% negative comment detection rate. Source: IEBS (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cm-negative-comment-detection-75
HTML Embed
<blockquote cite="https://lighthousedata.io/data/cm-negative-comment-detection-75" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- negative comment detection rate for Community managers<br><small>Source: IEBS (2026) · <a href="https://lighthousedata.io/data/cm-negative-comment-detection-75" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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