B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

45%

45% -- checkout abandonment intent rate for U.S. consumers (2023-11)

2023-11  · n=1,000  · Glassbox

45% of U.S. consumers stated prior to holiday shopping that they would abandon a purchase if they encountered a problem during checkout.

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Attribution: Glassbox View source
Lighthouse Research Team
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Source verified Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2023-11
Entity
U.S. consumers
Sample Size
1,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Glassbox Primary Tier A
https://www.glassbox.com/news/survey-reveals-consumer-expectations-vs-reality-digital-holiday-shoppi… ↗
Confidence: 57/100 Vintage: 2023-11 Channel: Deep Crawl
Source Article
Glassbox Survey: 63% of Consumers Embrace Mobile Apps for Cyber Weekend Shopping, Exceeding Expectations - Glassbox
New Data from Glassbox Reveals Consumer Expectations Versus Reality for Digital Holiday Shopping Experiences Survey finds 63% of consumers shopped via mobile apps this Cyber Weekend, compared to 57% who expected to NEW YORK - Glassbox (TASE: GLBX), a leading provider of digital experience intelligen…
Original Research
Glassbox · Original study ↗

Stated intent prior to holiday shopping; pre-Cyber Weekend Dynata survey of 1,000 U.S. consumers aged 18+

Methodology documented
Industrymarketing
Plain Text
U.S. consumers: 45% checkout abandonment intent rate. Source: Glassbox (2023-11). Via Lighthouse Intelligence -- https://lighthousedata.io/data/checkout-abandonment-intent-2023
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<blockquote cite="https://lighthousedata.io/data/checkout-abandonment-intent-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- checkout abandonment intent rate for U.S. consumers<br><small>Source: Glassbox (2023-11) · <a href="https://lighthousedata.io/data/checkout-abandonment-intent-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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