B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
30%
30% -- integration time reduction for companies using modern CCM solutions (2025)
Companies using modern Customer Communication Management (CCM) solutions experienced a 30% reduction in integration time according to a Capgemini study.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Capgemini
Primary
Tier C
https://www.fci-ccm.com/blog/from-fragmentation-to-unification-overcoming-data-silos-and-integration… ↗
Source Article
Overcoming Data Silos in Financial Data Management
In the current age of data-centric business operations, the financial services industry faces a pressing challenge: handling vast amounts of data that are often scattered across different systems, platforms, and departments. This fragmentation, known as data silos, not only hampers the operational e…
Original Research
Capgemini
· Original study ↗
Methodology
Capgemini study as cited by FCI
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
companies using modern CCM solutions: 30% integration time reduction. Source: Capgemini (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/capgemini-ccm-integration-time-reduction
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<blockquote cite="https://lighthousedata.io/data/capgemini-ccm-integration-time-reduction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- integration time reduction for companies using modern CCM solutions<br><small>Source: Capgemini (2025) · <a href="https://lighthousedata.io/data/capgemini-ccm-integration-time-reduction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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