B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
6%
6% -- share of businesses using both sms and email for review requests for local businesses (2025)
Only 6% of businesses use both SMS and email to request reviews.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
6%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
GatherUp
Primary
Tier B
https://howtoecommerce.net/boosting-customer-reviews-through-exceptional-service✨-2/ ↗
Source Article
Boosting Customer Reviews Through Exceptional Service✨
In today’s competitive marketplace, outstanding customer service is no longer just a “nice-to-have”—it’s essential for any local business aiming to thrive. Exceptional service not only strengthens your brand’s reputation but also contributes to increased profits and long-term success. When customers…
Original Research
GatherUp
· Original study ↗
Methodology
GatherUp report
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
local businesses: 6% share of businesses using both sms and email for review requests. Source: GatherUp (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/businesses-using-sms-and-email-review-requests
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<blockquote cite="https://lighthousedata.io/data/businesses-using-sms-and-email-review-requests" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>6%</strong> -- share of businesses using both sms and email for review requests for local businesses<br><small>Source: GatherUp (2025) · <a href="https://lighthousedata.io/data/businesses-using-sms-and-email-review-requests" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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