B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
88%
88% -- share of consumers less likely to return after bad website experience for consumers (2026)
88% of users won't return to a website after a poor/bad experience.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
88%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Sources (2)
HubSpot
Primary
Tier C
https://omegatrove.com/web-design-central-florida/ ↗
Source Article
Web Design & Development Central Florida
Put Your Business Online
Websites
That Convert,
Not Just Look Good
Your website is your digital storefront. We design fast, mobile ready and conversion focused websites that turn visitors into customers.
Web Design Central Florida Professional Web Development Services
Omega Trove Consulting (Omega T…
Also cited by
Sprout Sage Solutions
https://sproutsagesolutions.com/website-maintenance-services-2026/
2026-09-20
Original Research
HubSpot
· Original study ↗
Methodology
Cited from HubSpot on agency landing page
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers: 88% share of consumers less likely to return after bad website experience. Source: HubSpot (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/bad-website-experience-return-hubspot
HTML Embed
<blockquote cite="https://lighthousedata.io/data/bad-website-experience-return-hubspot" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>88%</strong> -- share of consumers less likely to return after bad website experience for consumers<br><small>Source: HubSpot (2026) · <a href="https://lighthousedata.io/data/bad-website-experience-return-hubspot" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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