B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

80%

80% -- deals requiring five or more touches for B2B sales deals (2025)

2025  · Salesforce

80% of sales deals require five or more touches before closing.

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Attribution: Salesforce View source
Lighthouse Research Team
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Source verified Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2025
Entity
B2B sales deals
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Salesforce Primary Tier C
https://heeya.fr/en/blog/automated-prospect-follow-up-ai-chatbot-2026 ↗
Confidence: 30/100 Vintage: 2025 Channel: Deep Crawl
Source Article
AI Chatbot Prospect Follow-Up: The 2026 Playbook
Your pipeline has a leak — and it is not at the top. According to the Salesforce State of Sales report (2025), 80% of deals require five or more touches before closing. Yet industry data consistently shows that the majority of SDRs abandon a prospect after just one or two attempts. The problem is no…
Original Research
Salesforce · Original study ↗

Cited from Salesforce State of Sales report (2025) in vendor blog

Methodology documented
Industrymarketing
Plain Text
B2B sales deals: 80% deals requiring five or more touches. Source: Salesforce (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/b2b-deals-five-plus-touches-2025
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<blockquote cite="https://lighthousedata.io/data/b2b-deals-five-plus-touches-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- deals requiring five or more touches for B2B sales deals<br><small>Source: Salesforce (2025) · <a href="https://lighthousedata.io/data/b2b-deals-five-plus-touches-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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