B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
30%
30% -- automation rate for VEV (2023)
Automation is effectively resolving 30% of service cases for VEV.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
90
Citation Chain
90
Independence
30
Methodology
45
Freshness
79
Source
Salesforce
Primary
Tier A
https://www.salesforce.com/eu/customer-stories/foundations-boosts-vev-small-business/ ↗
Source Article
Boosting Small Business with Salesforce Foundations.
How Salesforce Foundations helped VEV
Foundations is a free add-on available to every enterprise Salesforce customer, providing access to key features in Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Data Cloud — all for free.
Foundations gave VEV free access to key fe…
Original Research
Salesforce
· Original study ↗
Methodology
Integration-driven system efficiencies from Salesforce Foundations.
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
VEV: 30% automation rate. Source: Salesforce (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/automation-service-cases-30
HTML Embed
<blockquote cite="https://lighthousedata.io/data/automation-service-cases-30" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- automation rate for VEV<br><small>Source: Salesforce (2023) · <a href="https://lighthousedata.io/data/automation-service-cases-30" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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