B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
80%
80% -- share of insurers lacking chatbots or live chat for Austrian insurers (2025)
80% of insurance providers in Austria lack chatbots or live chat.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Finnoconsult (AOE Group)
Primary
Tier A
https://www.aoe.com/en/blog/innoscore-insurance-2025-the-digital-discrepancy-insurers-excel-in-onlin… ↗
Source Article
Innoscore Insurance 2025: The Digital Discrepancy: Insurers Excel in Online Sales, Struggle in Service | Blog
Original Research
Finnoconsult (AOE Group)
· Original study ↗
Methodology
Innoscore Study 2025 by Finnoconsult; Austria subset of 94 insurers assessed
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Austrian insurers: 80% share of insurers lacking chatbots or live chat. Source: Finnoconsult (AOE Group) (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/austrian-insurers-lack-chatbots-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/austrian-insurers-lack-chatbots-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- share of insurers lacking chatbots or live chat for Austrian insurers<br><small>Source: Finnoconsult (AOE Group) (2025) · <a href="https://lighthousedata.io/data/austrian-insurers-lack-chatbots-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.