B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
16.9%
16.9% -- product return rate for Australian ecommerce sector (2024)
The average return rate in Australian ecommerce was 16.9% in 2024.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
16.9%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AMSE Group
Primary
Tier B
https://www.amsegroup.com.au/news-insights/returns-reverse-logistics/ ↗
Source Article
Returns & Reverse Logistics: How Retailers Can Reduce Costs
Australian ecommerce hit a record $69 billion last year — but with an average return rate of 16.9% in 2024, the industry faces a costly challenge. Free returns, once a competitive must-have, are now financially unsustainable. Even global giants like ASOS have cut back free returns and restricted hab…
Original Research
AMSE Group
· Original study ↗
Methodology
Average return rate cited in reverse logistics guide
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Australian ecommerce sector: 16.9% product return rate. Source: AMSE Group (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/australian-ecommerce-return-rate-2024
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<blockquote cite="https://lighthousedata.io/data/australian-ecommerce-return-rate-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16.9%</strong> -- product return rate for Australian ecommerce sector<br><small>Source: AMSE Group (2024) · <a href="https://lighthousedata.io/data/australian-ecommerce-return-rate-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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