B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

98%

98% -- ai adoption rate for organizations (Atlassian State of AI in Service Management respondents) (2025)

2025  · Atlassian

98% of organizations surveyed in Atlassian's State of AI in Service Management Report 2025 are leveraging AI in some capacity.

  • Survey-based self-reporting from Atlassian's State of AI in Service Management Report 2025
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Attribution: Atlassian View source
Lighthouse Research Team
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Source verified Evidence graded
Value
98%
Unit
Percentage
Data Vintage
2025
Entity
organizations (Atlassian State of AI in Service Management respondents)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Atlassian Primary Tier A
https://deviniti.com/blog/enterprise-software/deviniti-vs-adaptavist-vs-cprime-vs-praecipio-jira-con… ↗
Confidence: 57/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Deviniti vs. Adaptavist vs. Cprime vs. Praecipio. Which Jira consulting partner is best suited to your project in 2026? | Deviniti
Deviniti vs. Adaptavist vs. Cprime vs. Praecipio. Which Jira consulting partner is best suited to your project in 2026? In 2026, picking the wrong Jira consulting partner gets expensive fast. The pressure is real. Atlassian says 99% of its 300,000+ customers are already on Cloud or on a path to Clou…
Original Research
Atlassian · Original study ↗

Atlassian State of AI in Service Management Report 2025 survey

Methodology documented
Industrymarketing
Plain Text
organizations (Atlassian State of AI in Service Management respondents): 98% ai adoption rate. Source: Atlassian (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/atlassian-ai-adoption-service-management-2025
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<blockquote cite="https://lighthousedata.io/data/atlassian-ai-adoption-service-management-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>98%</strong> -- ai adoption rate for organizations (Atlassian State of AI in Service Management respondents)<br><small>Source: Atlassian (2025) · <a href="https://lighthousedata.io/data/atlassian-ai-adoption-service-management-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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