B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

8.64%

8.64% -- customer satisfaction increase for Large energy-sector client using Atento AI Studio (2025-04)

Name: Customer Satisfaction Increase Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-06

2025-04 · Atento

A large energy-sector client using Atento AI Studio saw an 8.64% increase in its customer satisfaction indicator.

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Attribution: Atento View source

Lighthouse Research Team

Last verified: 2026-09-06 · How we verify data →

Source verified Evidence graded

Value

8.64%

Unit

Percentage

Data Vintage

2025-04

Entity

Large energy-sector client using Atento AI Studio

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Atento Primary Tier A

https://atento.com/pb/imprensa_post/atento-democratiza-o-uso-de-inteligencia-artificial-na-experienc… ↗

Confidence: 57/100 Vintage: 2025-04 Channel: Common Crawl

Source Article

Atento no Atento democratiza o uso de Inteligência Artificial na experiência do cliente e do colaborador

Original Research

Atento · Original study ↗

Methodology

Company-reported case study on improving complaint handling for installment-payment issues via AI-generated agent prompts

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

Large energy-sector client using Atento AI Studio: 8.64% customer satisfaction increase. Source: Atento (2025-04). Via Lighthouse Intelligence -- https://lighthousedata.io/data/atento-energy-csat-increase-8-64-pct

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<blockquote cite="https://lighthousedata.io/data/atento-energy-csat-increase-8-64-pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>8.64%</strong> -- customer satisfaction increase for Large energy-sector client using Atento AI Studio<br><small>Source: Atento (2025-04) · <a href="https://lighthousedata.io/data/atento-energy-csat-increase-8-64-pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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