B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
72%
72% -- consumers expecting personalised service with ai for APAC consumers (2024)
72% of APAC consumers expect more personalised service with AI.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
72%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Zendesk
Primary
Tier A
https://www.channelinfoline.com/movement/zendesk-strengthens-apac-leadership-with-key-executive-hire… ↗
Source Article
Zendesk Strengthens Apac Leadership With Key Executive Hire
Zendesk Strengthens Apac Leadership With Key Executive Hire
Zendesk today announced the appointment of technology industry veteran and customer experience specialist Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the compan…
Original Research
Zendesk
· Original study ↗
Methodology
Zendesk CX Trends report
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
APAC consumers: 72% consumers expecting personalised service with ai. Source: Zendesk (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/apac-consumers-ai-personalised-service-72-percent
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<blockquote cite="https://lighthousedata.io/data/apac-consumers-ai-personalised-service-72-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>72%</strong> -- consumers expecting personalised service with ai for APAC consumers<br><small>Source: Zendesk (2024) · <a href="https://lighthousedata.io/data/apac-consumers-ai-personalised-service-72-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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