B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

10%

10% -- customer spending increase rate for American Express promoters (2012)

Name: Customer Spending Increase Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-20

2012 · American Express

Promoters of American Express demonstrate a 10% to 15% increase in spending.

Reported as a range of 10% to 15%

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Attribution: American Express View source

Lighthouse Research Team

Last verified: 2026-09-20 · How we verify data →

Source verified Evidence graded

Value

10%

Unit

Percentage

Data Vintage

2012

Entity

American Express promoters

Geography

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

65/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

American Express Primary Tier C

http://www.customerthink.com/blog/amex_high_value_customer_service_drives_shareholder_value ↗

Confidence: 23/100 Vintage: 2012 Channel: Common Crawl

Source Article

AmEx: High Value Customer Service Drives Shareholder Value

Original Research

American Express · Original study ↗

Methodology

Company executive (AmEx CMO) statement; midpoint of 10-15% range reported

Methodology documented

Segmentation

IndustryFinance Company SizeEnterprise RegionUS Channelcontent

Cite this stat

Plain Text

American Express promoters: 10% customer spending increase rate. Source: American Express (2012). Via Lighthouse Intelligence -- https://lighthousedata.io/data/amex-promoter-spending-increase

HTML Embed

<blockquote cite="https://lighthousedata.io/data/amex-promoter-spending-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>10%</strong> -- customer spending increase rate for American Express promoters<br><small>Source: American Express (2012) · <a href="https://lighthousedata.io/data/amex-promoter-spending-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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