B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
28%
28% -- roi fulfillment rate for AI use cases in operations (2026)
Only 28% of AI use cases in operations fully meet ROI expectations according to Gartner.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
28%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
20
Independence
30
Methodology
45
Freshness
86
Source
Gartner
Primary
Tier A
https://missionmedia.asia/ai-adoption-roi-gap-organizations/ ↗
Source Article
AI Success Depends on Organizational Maturity, Not Tools
AI Isn't the Bottleneck. Your Organization Is.
Organizations failing with AI are missing organizational alignment, not tools. Top performers using the SRM Maturity Index generate 73% revenue growth.
Most companies are using AI. Almost none of them are getting results from it.
The boardroom script wr…
Original Research
Gartner
· Original study ↗
Methodology
Gartner report
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
AI use cases in operations: 28% roi fulfillment rate. Source: Gartner (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-use-cases-roi-fulfillment
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<blockquote cite="https://lighthousedata.io/data/ai-use-cases-roi-fulfillment" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>28%</strong> -- roi fulfillment rate for AI use cases in operations<br><small>Source: Gartner (2026) · <a href="https://lighthousedata.io/data/ai-use-cases-roi-fulfillment" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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