B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
$0.46
$0.46 -- cost per resolved support ticket for AI-resolved support tickets (2026)
An AI-resolved support ticket costs roughly $0.46 compared to $4.18 for a human-handled ticket.
- Estimated cost comparison against human-handled tickets
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
$0.46
Unit
Currency Usd
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
momentumnexus.com
Primary
Tier C
https://momentumnexus.com/blog/one-person-department-ai-agents-team-design/ ↗
Source Article
The One-Person Department: How AI Agents Change Team Design - Momentum Nexus Blog
The One-Person Department: How AI Agents Change Team Design
For most of the last decade, scaling a company meant scaling headcount. Need more pipeline? Hire two SDRs. Content stalling? Hire a writer, then an editor, then a marketing manager to run them. The org chart was the growth plan. That equati…
Original Research
momentumnexus.com
· Original study ↗
Methodology
Human-handled ticket cost: $4.18; close to 9x reduction
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
AI-resolved support tickets: $0.46 cost per resolved support ticket. Source: momentumnexus.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-support-ticket-cost-vs-human
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ai-support-ticket-cost-vs-human" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>$0.46</strong> -- cost per resolved support ticket for AI-resolved support tickets<br><small>Source: momentumnexus.com (2026) · <a href="https://lighthousedata.io/data/ai-support-ticket-cost-vs-human" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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