B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
74%
74% -- share of ai chatbot users using chatgpt for ChatGPT (2026)
Among B2B software buyers who start their search with an AI chatbot, 74% turn to ChatGPT.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
74%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
G2
Primary
Tier A
https://company.g2.com/news/inside-the-2000-percent-growth-of-the-aeo-software-category-on-g2 ↗
Source Article
Inside the 2,000% Growth of the AEO Software Category on G2
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January 30, 2026
Table of Contents
For decades, the goal of B2B marketing was simple: win the click. We obsessed over keywords and fought for a spot among the "10 blue links" on a Google search results page. But if you’ve noticed your traditional…
Original Research
G2
· Original study ↗
Methodology
G2 survey of B2B software buyers using AI chatbots
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
ChatGPT: 74% share of ai chatbot users using chatgpt. Source: G2 (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-research-chatgpt-usage-74
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<blockquote cite="https://lighthousedata.io/data/ai-research-chatgpt-usage-74" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>74%</strong> -- share of ai chatbot users using chatgpt for ChatGPT<br><small>Source: G2 (2026) · <a href="https://lighthousedata.io/data/ai-research-chatgpt-usage-74" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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