B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
15
15 -- total citations for AI models (Claude, Perplexity) (2026-07)
A total of 15 source URLs were cited across AI models responding to a help desk software query on July 29, 2026.
- Only 2 of 4 models were measured/reported in this run
- Single buyer-style query snapshot
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
15
Unit
Count
Data Vintage
2026-07
Entity
Sample Size
4
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Honeyb
Primary
Tier A
https://www.honeyb.ai/ai-recommends/best-help-desk-software ↗
Source Article
Best help desk software — what AI recommends | Honeyb
Best help desk software, according to Claude and Perplexity
We asked Claude and Perplexity a single buyer-style question and recorded what they named. This page shows the verbatim brand short lists each model returned, plus where the models agreed and what they cited.
The question we asked
“What's t…
Original Research
Honeyb
· Original study ↗
Methodology
Citations across 4 AI models responding to one buyer-style query on July 29, 2026
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
AI models (Claude, Perplexity): 15 total citations. Source: Honeyb (2026-07). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-helpdesk-total-citations-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ai-helpdesk-total-citations-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15</strong> -- total citations for AI models (Claude, Perplexity)<br><small>Source: Honeyb (2026-07) · <a href="https://lighthousedata.io/data/ai-helpdesk-total-citations-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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