B Evidence Grade B Graded under review Safe to Cite Dated

95%

95% -- customer satisfaction rate for Leading Retail and E-commerce Brand (2022)

Name: Customer Satisfaction Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-16

2022 · Atain

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Attribution: Atain View source

Lighthouse Research Team

Last verified: 2026-08-16 · How we verify data →

Source verified Evidence graded

Value

95%

Unit

Percentage

Data Vintage

2022

Entity

Leading Retail and E-commerce Brand

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

72/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (4)

Atain Primary Tier C

https://atain.com/how-we-enable/ai-cx/ ↗

Confidence: 48/100 Vintage: 2022 Channel: Deep Crawl

Source Article

AI CX - Atain

AI-Powered, Human-Led CX Reshape your CX with Atain AI-Powered, Human-Led CX Reshape your CX with Atain AI is reshaping every layer of customer experience. The organizations pulling ahead are not simply adopting it; they are embedding it where it matters most, in every agent interaction, every custo…

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Original Research

Atain · Original study ↗

Methodology

Case study result

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

Leading Retail and E-commerce Brand: 95% customer satisfaction rate. Source: Atain (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-cx-csat-retail-ecommerce

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<blockquote cite="https://lighthousedata.io/data/ai-cx-csat-retail-ecommerce" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- customer satisfaction rate for Leading Retail and E-commerce Brand<br><small>Source: Atain (2022) · <a href="https://lighthousedata.io/data/ai-cx-csat-retail-ecommerce" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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