B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

20%

20% -- customer satisfaction increase for organizations using artificial intelligence (2023)

2023  · Gartner

Customer satisfaction is projected to rise by 20-25% by 2023 among organizations utilizing artificial intelligence.

  • Forward-looking projection attributed to Gartner via secondary blog summary
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Attribution: Gartner View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2023
Entity
organizations using artificial intelligence
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Gartner Primary Tier C
https://www.mavencluster.com/blog/how-ai-will-transform-businesses-in-2023/ ↗
Confidence: 48/100 Vintage: 2023 Channel: Deep Crawl
Source Article
How Will AI Transform Business in 2023? Here are 7 Ways
Artificial intelligence (AI) has become an increasingly powerful and pervasive technology in the business world over the last decade. More than 90% of the growing businesses are investing in artificial technology and other machine learning languages for better outcomes. AI is rapidly transforming th…
Original Research
Gartner · Original study ↗

Gartner projection cited via secondary blog; range midpoint used

Methodology documented
Industrymarketing
Plain Text
organizations using artificial intelligence: 20% customer satisfaction increase. Source: Gartner (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-customer-satisfaction-gartner
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<blockquote cite="https://lighthousedata.io/data/ai-customer-satisfaction-gartner" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- customer satisfaction increase for organizations using artificial intelligence<br><small>Source: Gartner (2023) · <a href="https://lighthousedata.io/data/ai-customer-satisfaction-gartner" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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