B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
14%
14% -- customer support agent productivity boost for customer support agents using AI-based conversational assistant (2023)
According to a 2023 study, customer support agents using an AI-based conversational assistant experienced a 14% productivity boost.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
14%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
gpt-trainer.com
Primary
Tier C
https://gpt-trainer.com/blog/generative+ai+can+support+human+customer+service+workers ↗
Source Article
Generative AI Can Support Human Customer Service Workers | GPT-trainer
Back to all postsGenerative AI Can Support Human Customer Service Workers
Hunter ZhaoAI & Customer Service
Artificial intelligence (AI) has been making significant strides across various industries, and one of its most impactful applications is in customer service. However, the rise of generative AI…
Original Research
gpt-trainer.com
· Original study ↗
Methodology
Cited 2023 study on AI-based conversational assistants in customer support
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customer support agents using AI-based conversational assistant: 14% customer support agent productivity boost. Source: gpt-trainer.com (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-assistant-agent-productivity-boost-2023
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ai-assistant-agent-productivity-boost-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>14%</strong> -- customer support agent productivity boost for customer support agents using AI-based conversational assistant<br><small>Source: gpt-trainer.com (2023) · <a href="https://lighthousedata.io/data/ai-assistant-agent-productivity-boost-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.