B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

60%

60% -- customer inquiries handled by ai agents for AI agents (2025)

2025  · Voiceflow

AI agents can handle up to 60% of customer inquiries.

  • up to 60%
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Attribution: Voiceflow View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2025
Entity
AI agents
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Voiceflow Primary Tier C
https://www.droxy.ai/blog/benefits-of-sales-automation ↗
Confidence: 23/100 Vintage: 2025 Channel: Deep Crawl
Source Article
15 Benefits of Sales Automation - Droxy AI
You use the Best Chatbot Development Platform to build intelligent assistants, yet leads still fall through the cracks when follow-up is slow or data sits in silos. Sales teams spend hours on manual tasks, such as logging calls and chasing prospects, while customers expect fast, personal replies acr…
Original Research
Voiceflow · Original study ↗

Cited from Voiceflow by Droxy AI blog

Methodology documented
IndustrySaaS RoleAll marketers Channelmulti-channel
Plain Text
AI agents: 60% customer inquiries handled by ai agents. Source: Voiceflow (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ai-agents-customer-inquiry-handling
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<blockquote cite="https://lighthousedata.io/data/ai-agents-customer-inquiry-handling" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- customer inquiries handled by ai agents for AI agents<br><small>Source: Voiceflow (2025) · <a href="https://lighthousedata.io/data/ai-agents-customer-inquiry-handling" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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