B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

40%

40% -- abandonment reason hidden costs share for online shoppers who abandon carts (2026)

2026  · Baymard Institute

40% of shoppers who abandon carts cite hidden costs such as shipping or processing fees.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2026
Entity
online shoppers who abandon carts
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://www.relvino.com/blog/abandoned-cart-recovery-shopify ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Relvino : Abandoned Cart Recovery for Shopify: Beyond the 3-Email Flow
September 29, 2026 Rahul Talari Rahul Talari If you rely on the standard three-email sequence to tackle abandoned cart recovery Shopify campaigns, you may not be receiving the results you truly want. It is easy to assume that a few gentle reminders are enough to win back lost revenue. However, if yo…
Original Research
Baymard Institute · Original study ↗

Cited from Shopify's guide referencing Baymard Institute research

Methodology documented
Industrymarketing
Plain Text
online shoppers who abandon carts: 40% abandonment reason hidden costs share. Source: Baymard Institute (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/abandoners-hidden-costs-40-percent
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<blockquote cite="https://lighthousedata.io/data/abandoners-hidden-costs-40-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- abandonment reason hidden costs share for online shoppers who abandon carts<br><small>Source: Baymard Institute (2026) · <a href="https://lighthousedata.io/data/abandoners-hidden-costs-40-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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