B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

26%

26% -- share of customers leaving due to forced account creation for online shoppers (2026)

2026  · Baymard Institute

26% of customers abandon checkout because they are required to create an account before buying.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
26%
Unit
Percentage
Data Vintage
2026
Entity
online shoppers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://alhena.ai/blog/ai-abandoned-cart-recovery/ ↗
Confidence: 53/100 Vintage: 2026 Channel: Common Crawl
Source Article
AI Abandoned Cart Recovery: The Complete Guide for 2026
Original Research
Baymard Institute · Original study ↗

Cited to Baymard Institute research

Methodology documented
Industrymarketing
Plain Text
online shoppers: 26% share of customers leaving due to forced account creation. Source: Baymard Institute (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/abandoners-forced-account-26
HTML Embed
<blockquote cite="https://lighthousedata.io/data/abandoners-forced-account-26" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>26%</strong> -- share of customers leaving due to forced account creation for online shoppers<br><small>Source: Baymard Institute (2026) · <a href="https://lighthousedata.io/data/abandoners-forced-account-26" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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