B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

41%

41% -- share of shoppers abandoning cart due to delivery cost for online shoppers (2026)

2026  · UPS

41% of shoppers have abandoned a cart specifically because delivery cost exceeded expectations.

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Attribution: UPS View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
41%
Unit
Percentage
Data Vintage
2026
Entity
online shoppers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
UPS Primary Tier B
https://kirro.io/product-page-optimization ↗
Confidence: 59/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Product Page Optimization for Ecommerce (2026)
Product page optimization is the process of improving every element on your ecommerce product page so more visitors buy. Not more traffic. More conversions from the traffic you already have. And 82% of ecommerce sites have serious product page UX problems, according to Baymard Institute’s research a…
Original Research
UPS · Original study ↗

UPS Pulse of the Online Shopper survey

Methodology documented
Industrymarketing
Plain Text
online shoppers: 41% share of shoppers abandoning cart due to delivery cost. Source: UPS (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/abandoned-cart-delivery-cost-41
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<blockquote cite="https://lighthousedata.io/data/abandoned-cart-delivery-cost-41" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>41%</strong> -- share of shoppers abandoning cart due to delivery cost for online shoppers<br><small>Source: UPS (2026) · <a href="https://lighthousedata.io/data/abandoned-cart-delivery-cost-41" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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