B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

39%

39% -- share of abandoners citing extra costs for Ecommerce cart abandoners (2025)

2025  · Baymard Institute

39% of ecommerce cart abandoners cite extra costs such as shipping, taxes, and fees as a reason for abandoning their cart.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
39%
Unit
Percentage
Data Vintage
2025
Entity
Ecommerce cart abandoners
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://kirro.io/cro-metrics ↗
Confidence: 53/100 Vintage: 2025 Channel: Wayback
Source Article
CRO Metrics: 10 KPIs That Actually Drive Conversions
The CRO metrics that matter most are segmented conversion rate, revenue per visitor, and bounce rate by traffic source. Not the 15 metrics your analytics dashboard shows you by default. Most teams track too many numbers and act on none of them. That’s not measurement. That’s hoarding. Getting the CR…
Original Research
Baymard Institute · Original study ↗

Baymard Institute research on abandonment reasons

Methodology documented
Industrymarketing
Plain Text
Ecommerce cart abandoners: 39% share of abandoners citing extra costs. Source: Baymard Institute (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/abandon-extra-costs-39
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<blockquote cite="https://lighthousedata.io/data/abandon-extra-costs-39" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>39%</strong> -- share of abandoners citing extra costs for Ecommerce cart abandoners<br><small>Source: Baymard Institute (2025) · <a href="https://lighthousedata.io/data/abandon-extra-costs-39" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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