B
Evidence Grade B
Graded
under review
Safe to Cite
Current
43
43 -- net promoter score for Zendesk (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
43
Unit
Score
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
G2 / Comparably
Primary
Tier C
https://aprika.com/fundamental_library/understanding-salesforce-nps-a-key-metric-for-customer-satisf… ↗
Source Article
Understanding Salesforce NPS: A Key Metric for Customer Satisfaction
Original Research
G2 / Comparably
· Original study ↗
Methodology
NPS scores sourced from G2 / Comparably
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Zendesk: 43 net promoter score. Source: G2 / Comparably (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/zendesk-nps-43
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<blockquote cite="https://lighthousedata.io/data/zendesk-nps-43" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>43</strong> -- net promoter score for Zendesk<br><small>Source: G2 / Comparably (2026) · <a href="https://lighthousedata.io/data/zendesk-nps-43" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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